Privacy Policy
Last updated: June 2026 · Effective for nusaco.com
1. Who We Are
Nusaco Indonesia (operated by PT Acme Nutrition Indolanka and PT Nutricoco Nusa Indoglobal) is a coconut processing and export group company based in East Nusa Tenggara, Indonesia. This Privacy Policy explains how we collect, use, and protect your personal information when you visit nusaco.com or contact us through our website.
2. Information We Collect
We may collect the following information when you:
- Submit an inquiry or contact form on our website
- Request a product quote or sample
- Apply to become a supplier
- Visit and browse nusaco.com
The information collected includes:
- Company name and business address
- Contact person name
- Email address
- Country of business
- Message content related to product inquiries
- Technical data such as browser type, IP address, and pages visited (via analytics)
3. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your product inquiries and provide quotes
- To communicate about orders, shipments, and export documentation
- To process supplier applications
- To improve our website and services
- To comply with applicable Indonesian export laws and trade regulations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Sharing
We may share your information with:
- Shipping and logistics partners — to process export documentation and cargo tracking
- Government authorities — as required by Indonesian export regulations (Kementerian Pertanian RI, Badan Karantina)
- IT service providers — who assist in operating our website and communication systems, bound by confidentiality obligations
5. Data Retention
We retain business inquiry and transaction records for a minimum of 5 years in compliance with Indonesian commercial and tax regulations. Website analytics data is retained for up to 12 months.
6. Cookies & Analytics
nusaco.com may use cookies and analytics tools (such as Cloudflare Web Analytics) to understand how visitors use our website. This data is aggregated and anonymous. We do not use advertising cookies or track visitors across other websites.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention obligations)
- Withdraw consent for any marketing communications
To exercise these rights, contact us at info@nusaco.com.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and data is stored on secure systems.
9. International Transfers
As a B2B export company, your data may be processed or stored outside Indonesia when working with international logistics partners or buyers. We ensure appropriate safeguards are in place for any such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
For any privacy-related questions or requests, please contact: